Privacy Policy

Last updated: December 15, 2025

SFXLaserThai ("we", "us", or "our") operates the website https://www.sfxlaserthai.com (the "Site"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Site or make an inquiry or purchase from us.

By accessing or using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you visit the Site, submit an inquiry, place an order, or contact us, we may collect certain personally identifiable information, including but not limited to:

  • Name
  • Company name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely by third‑party payment providers)
  • Any other information you voluntarily provide

1.2 Automatically Collected Information

When you access the Site, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the Site
  • Referring URLs

This data helps us understand how visitors use our Site and improve user experience.

2. How We Use Your Information

We use the collected information for purposes including:

  • Processing orders and inquiries
  • Providing customer service and technical support
  • Communicating with you about products, services, or updates
  • Improving our website, products, and services
  • Sending marketing or promotional communications (you may opt out at any time)
  • Complying with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information with:

  • Trusted service providers (such as payment processors, logistics partners, and IT service providers) who assist us in operating the Site and fulfilling orders
  • Legal authorities when required by law or to protect our legal rights

All third parties are required to maintain the confidentiality and security of your information.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance your browsing experience and analyze website traffic.

Types of Cookies We Use

  • Essential Cookies: Necessary for core website functionality
  • Analytics Cookies: Help us understand user behavior and improve the Site
  • Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness

You may manage or disable cookies through your browser settings or our cookie consent banner. Please note that disabling certain cookies may affect Site functionality.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have specific data protection rights.

7.1 GDPR (European Union / EEA)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access your personal data
  • Request correction or deletion of your personal data
  • Restrict or object to certain processing activities
  • Data portability
  • Withdraw consent at any time

7.2 PDPA (Thailand Personal Data Protection Act)

If you are located in Thailand, you have the right to:

  • Be informed of data collection purposes
  • Access and request a copy of your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion or anonymization of your personal data
  • Withdraw consent where applicable

To exercise any of these rights, please contact us using the information provided below.

8. International Data Transfers

As an international industrial equipment supplier, your information may be transferred to and processed in countries outside your country of residence, including but not limited to Thailand, China, the United States, and countries in the European Union.

We take appropriate safeguards to ensure that international data transfers comply with applicable data protection laws and that your personal information remains protected.

9. Third‑Party Links

Our Site may contain links to third‑party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

10. Children’s Information

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your data protection rights, please contact us:

Company: SFXLaserThai
Email: info@sfxlaserthai.com
Website: https://www.sfxlaserthai.com

We will respond to your request within a reasonable timeframe in accordance with applicable laws.